Privacy Policy
General Privacy Statement
This Privacy Policy governs the manner in which Void Visuals collects, uses, maintains and discloses information collected from users of the voidvisuals.com website. This privacy policy applies to the Site and all products and services offered by Void Visuals.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Your personal data (e.g. title, name, house address, e-mail address) are processed by us only in accordance with the provisions of German data privacy laws. The following provisions describe the type, scope and purpose of collecting, processing and utilizing personal data. This data privacy policy applies only to our web pages. If links on our pages route you to other pages, please inquire there about how your data are handled in such cases.
Inventory data
(1) Your personal data, insofar as these are necessary for this contractual relationship (inventory data) in terms of its establishment, organization of content and modifications, are used exclusively for fulfilling the contract. For goods to be delivered, for instance, your name and address must be relayed to the supplier of the goods.
(2) Without your explicit consent or a legal basis, your personal data are not passed on to third parties outside the scope of fulfilling this contract. After completion of the contract, your data are blocked against further use. After expiry of deadlines as per tax-related and commercial regulations, these data are deleted unless you have expressly consented to their further use.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an order fill out a formrespond to a surveysubscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Void Visuals collects and uses Users personal information for the following purposes:
Void Visuals may collect and use Users personal information for the following purposes:
- To calculate the correct VAT for the MOSS (Mini one Stop Shop) Regulation for Digital Products in Europe.
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
- To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
- To send emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. With every placed order on the website the User agrees to opt-in to our mailing list that may include service information, news, updates or related products etc. If at any time the User would like to unsubscribe from receiving future newsletters, we include an unsubscribe link at the bottom of each email.
How to unsubscribe or request complete deletion of your data
To unsubscribe from our newsletter and emails, simply click on the “Unsubscribe” button at the bottom of every email.
According to the European GDPR law “data portability” you can request all date we collected about you to be visible to you. We use the Mailing System “Active Campaign” for our customer information management, to which only the registrant has access. You can request these data to be visible by sending us a request per email to support@voidvisuals.com and we will forward your data manually.
According to the European GDPR law “right to be forgotten” you can request all your data to be deleted from our database. To request a permanent deletion of all your data, simply send us a request per email to support@voidvisuals.com and we will delete the data manually.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Our Website is protected by the reliable third party program “Wordfence” and prevents any hacking attempts of our website or database.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
In the unexpected case of data breach all our users will be informed through the email that they have provided. According to GDPR law we will report data breach to supervisory authorities within 72 hours after notice.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, affiliates and advertisers for the purposes outlined above.
We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Webshop policy
The user can purchase Void Visuals products or other project related products by third parties on the Void Visuals webshop.
Ordering
By placing an order the user does a legally binding purchase from Void Visuals. Void Visuals accepts this purchase by sending the user a confirmation email. By placing an order, you agree to and accept these terms and conditions, as well as our privacy policy and the general website terms and conditions.
Payment
The payment is due with the order being placed by the user. All prices include German tax.
Payment of the end amount can be made by payment option available on the checkout page.
Delivery
After purchase you will receive download access to our digital products by email.
Cancellation and returns
Since all our products are digital, we do no accept returns and refunds. In special cases like an accidental double payment, send an email to support@voidvisuals.com and we will handle your case on an individual base.
Advertising
Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.
Information about cookies
(1) To optimize our web presence, we use cookies. These are small text files stored in your computer’s main memory. These cookies are deleted after you close the browser. Other cookies remain on your computer (long-term cookies) and permit its recognition on your next visit. This allows us to improve your access to our site.
(2) You can prevent storage of cookies by choosing a “disable cookies” option in your browser settings. But this can limit the functionality of our Internet offers as a result.
Social plug-ins from Facebook
Our pages use social plug-ins from facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. The plug-ins can be recognized by way of the Facebook logo or the supplement “Facebook Social Plug-in”. For example, if you click on the “Like” button or leave a comment, the relevant information is transmitted directly from your browser to Facebook and stored there. Furthermore, Facebook makes your likes public for your Facebook friends. If you are logged into Facebook, it can assign the invocation of our page directly to your Facebook account. Even if you are not logged in or don’t have a Facebook account, your browser sends information (e.g. which web pages you have called up, your IP address) which is then stored by Facebook. For details about handling of your personal data by Facebook and your related rights, please refer to the data privacy policy of Facebook: http://www.facebook.com/policy.php. If you do not want Facebook to map data collected about you via our Web sites to your Facebook account, you must log out of Facebook before you visit our web pages.
Social plug-ins from Twitter
With Twitter and its Retweet functions, we use social plug-ins from Twitter.com, operated by Twitter Inc. 795 Folsom St., Suite 600, San Francisco, CA 94107. If you use Retweet, the websites visited by you are announced to third parties and associated with your Twitter account. Details about handling of your data by Twitter as well as your rights and setting options for protecting your personal information can be found in Twitter’s data privacy policy:http://twitter.com/privacy
Social plug-ins from Google+
Our pages plug-ins operated by the social network “Google+”. These programs are exclusively operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, (“Google”). The plugins is made clearly visible on our website through the add-on “+1” on white or colored background. When clicking on named plugin, your browser will establish a direct link with the servers operated by Google+; as a result the content of the plugin will be transferred to your browser and embedded in the website being shown. The fact that you have visited our website will be passed on to Google. In the case that you visit our website whilst you are signed into your Google+ user account, Google+ can assign your visit to our website to your user account. Information arising from interaction with the Google+ plugins (such as by clicking the “+1” button or by leaving a comment) will be directly transferred to and stored by Google. Condaro.com has no impact upon the data Google collects with named plugin. To prevent this you must log out of your Google+ account before visiting our website. Please refer to Google+’s privacy policy http://www.google.com/intl/de/+/policy/+1button.html for more information on the purpose and scope of data collection and data analysis undertaken by Google+, your rights, how to modify settings and how to protect your privacy.
Social plug-ins from Instagram
Instagram is a social network offers by Instagram, LLC ATTN (1601 Willow Rd. Menlo Park, CA 94025, United States). When you visit a page of our website with such a plugin, your browser automatically provides a direct link to an Instagram server. The content of the plugins is transmitted directly from Instagram to your web browser and then incorporated into our web site. For this reason, we have no influence on the amount of data that is collected from Instagram using the plugin. We provide this information to the best of our knowledge, As we know the plugin merely transmits the IP address of your internet connection and the URL of our site for the purpose of displaying the content in the plugin.
Social plug-ins from Tumblr
Our pages use buttons of the Tumblr service. Provider is the Tumblr, Inc., 35 East 21st St, 10th floor, New York, NY 10010, United States. These buttons allow you to share a post or a page of Tumblr or to follow the provider of Tumblr. If you call one of our Web pages with Tumblr button, the browser builds a direct connection to the servers of Tumblr. We have no influence on the amount of data, the Tumblr with help of this plugin collects and transmits. The IP address of the user as well as the URL of the Web page are delivered according to current. More information can be found in the data protection declaration of Tumblr under http://www.tumblr.com/policy/de/privacy.
Social plug-ins from Pinterest
Our pages the “Pin It” button of the social media network “Pinterest”, which is operated by the Pinterest, Inc., 808 Brannan St, San Francisco, CA 94103, USA (hereinafter “Pinterest” called). By including the “Pin it” button Pinterest receives the information that you have accessed the corresponding page of our website. If you are logged on Pinterest, Pinterest can additionally assign your visit to your Pinterest account.
The data sent by clicking the “Pin it” buttons will be saved by Pinterest. If you want to prevent this you have to log out from your Pinterest account before clicking on the “Pin it” button. Information upon the purpose and scope of the data collection and the further processing and use of that data through Pinterest as well as your options and rights in this respect and settings options for protecting your privacy can be retrieved from Pinterests privacy policy at http://pinterest.com/about/privacy/.
Social plug-ins from LinkedIn
Our pages the social plugins (“plugins”) of the linkedin.com social networking site (“LinkedIn”) operated by the LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. The button can be identified by the “LinkedIn-Logo” or “Share-Button” on this webpage. When a user accesses a web page on this site that features one of these buttons, the browser establishes a direct connection with LinkedIn’s servers as soon as the LinkedIn button is pressed. LinkedIn then transfers the content of the “in” button directly to the user’s browser, which integrates the content into the web page. The provider has no control over the amount of data that LinkedIn collects via the button after the user clicks on it.
Thanks to the integration of the plugin, LinkedIn knows that you have accessed the relevant page of our website. If you are logged in to LinkedIn, LinkedIn can recognize you based on your LinkedIn account and record your visit. If users want to find out what data LinkedIn collects about them and why, how it processes and uses their data, and what rights and settings they can assert to protect their privacy, they should refer to LinkedIn’s data protection policy.
Social plug-ins from Buffer
Our pages use buttons of the Buffer service. Provider is the Buffer, Inc. The Buffer button and social widgets are services allowing interaction with the Buffer service. More information can be found in the data protection declaration of Buffer under https://buffer.com/privacy
Social plug-ins from StumbleUpon
Our pages use buttons of the StumbleUpon services allowing interaction with the StumbleUpon social network. Provider is the StumbleUpon, Inc. More information can be found in the data protection declaration of StumbleUpon under: http://www.stumbleupon.com/privacy
Social plug-ins from Vimeo
Vimeo is a video content visualization service provided by Vimeo, LLC that allows this Application to incorporate content of this kind on its pages. More information can be found in the data protection declaration of Vimeo https://vimeo.com/privacy
Social plug-ins from YouTube
YouTube is a video content visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages. More information can be found in the data protection declaration of Youtube: https://www.youtube.com/static?template=privacy_guidelines
Newsletter
Following subscription to the newsletter, your e-mail address is used for our own advertising purposes until you cancel the newsletter again. Cancellation is possible at any time. The following consent has been expressly granted by you separately, or possibly in the course of an ordering process.
You may revoke your consent at any time with future effect. If you no longer want to receive the newsletter, then unsubscribe following the unsubscribe link or instructions provided in any email we send.
Disclosure
According to the Federal Data Protection Act, you have a right to free-of-charge information about your stored data, and possibly entitlement to correction, blocking or deletion of such data. Inquiries can be directed to the following e-mail addresses: support@voidvisuals.com.
